Wow.. time flies.

A lot of areas that have been connected on Fibre to the Node or Fibre to the Curb etc are now slowly being upgraded to Fibre to the Premise, in many cases with free upgrade to the newer technology which we recommend everyone who can upgrade does, as the quality of the FTTP service and speeds are far superior to the alternative technologies.

Many progressive businesses are outgrowing their initial VOIP systems.

VOIP (Voice over IP) is the technology used in Australia to replace the ageing / obsolete copper network previously owned and maintained by Telstra.

The idea of VOIP is to get all telephone calls to travel over the internet reducing infrastructure requirements and support for the ageing copper network and giving customers access to cheaper call rates and more features.

Many companies have moved to VOIP without much thought about the advancements in the area.

for example

• Teams Dialing – where we integrate your Microsoft Teams application that you use for chat and meetings into being your phone system as well eliminating traditional handsets and giving a LOT more flexibility and configurability!
• CRM integration – how are you tracking, logging and actioning inbound calls? We can help with not only Microsoft Dynamics and VOIP integration, but we can design complete CRM systems to streamline and make your business more productive!

Traditional Telco providers have been trying rapidly to move into the IT space by offering VOIP, however our experience has shown that they really don’t understand what they’re doing, and we’ve been seeing all too often that a quick ‘thrown together’ system to get businesses operating has now been outgrown and needs to be replaced with a better VOIP system.

The thing is VOIP is an IT Solution not a traditional telephone solution, and those traditional telcos don’t understand IT, let alone Firewalls, Quality of Service, Bandwidth restrictions, voice prioritization or VLANs.

EtherTech are an expert in this field, and have been called to MANY companies now where a traditional provider has installed a second NBN internet connection and more often than not a completed new Telephone system and handsets as well, as they dont know how to get the old system to work with NBN, so have totally separated the phone system from the computer system.

Ok, So what do I need to do now?

By contacting EtherTech, we will come out to your business (no obligation) and perform the following :

• A no obligation NBN compatibility site survey to clarify your systems are ready for NBN and VOIP
• Billing analysis comparing your existing Telco bill to what you will save when using EtherTech’s VOIP Services
• We can then help and advise you on every step of your journey with NBN and VOIP

We Guarantee that we wont sell you things you don’t need.

We understand you have purchased equipment in the past, and we will always re-use as much of this existing equipment as possible.

We don’t believe in replacing something that works fine.

Give us a call, drop us a message or start a chat dialogue with us to see what a difference we can make to your company.